What We Collect and Why
When you open an account we collect your email, phone number, and payment details for bKash Nagad or Rocket deposits and withdrawals. We use this to verify your identity, process transactions, and comply with financial regulations in eligible regions where our service operates. Session data like
-
1
device type, IP address, and login timestamps help us prevent fraud and keep your account secure. We do not sell your personal information to third parties. Marketing partners may process anonymized play data to show relevant game recommendations, but your payment details and contact information stay
-
2
with us. Cookie files track session state and preferences so the lobby remembers your language and game filters between visits. You can disable non-essential cookies in your browser settings without affecting core account functions. We retain account records for the duration required by financial record-keeping rules
-
3
in the jurisdictions we serve, typically five to seven years after account closure. If you want to see what data we hold, request corrections, or ask us to delete your account, contact support through the channels listed below. This policy applies to users in regions where
-
4
local law permits online gaming; access depends on your location and compliance with applicable regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.